プライバシーポリシー

Introduction

This Privacy Policy explains how DG Jewelry ("we", "us", or "our") collects, uses, and protects the personal information you provide when you visit our website or contact us. We are a jewelry manufacturer serving business customers worldwide, and we are committed to handling your data responsibly and in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

By using this website or submitting an inquiry, you agree to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide when you fill in an inquiry or contact form on our website. This typically includes your name, company name, email address, phone number, and the content of your message.

We also automatically collect limited technical information through analytics and server logs, such as your approximate location, browser type, device information, and the pages you visit. This information is aggregated and is not used to personally identify you.

How We Use Your Information

We use the information you provide to respond to your inquiries, prepare quotations, communicate about products and orders, and provide customer support. We use technical and analytics data to understand how visitors use our website and to improve its content and performance.

We do not sell your personal information to third parties.

Legal Basis for Processing (GDPR)

Where GDPR applies, we process your personal data on the basis of your consent (which you provide by submitting a form), our legitimate interest in responding to business inquiries and operating our website, and, where relevant, the steps necessary to enter into a contract with you.

Third-Party Services

Inquiry and contact form submissions are processed through Formspree, which forwards your message to our email inbox. Website analytics are provided by Google Analytics 4. Our website and images are hosted on Cloudflare (Pages and R2). Where you contact us via WhatsApp, your communication is handled by WhatsApp/Meta. Each of these providers processes data under its own privacy terms.

Cookies

We use cookies and similar technologies for analytics purposes. You can control cookies through your browser settings. For details, please see our Cookie Policy.

Data Retention

We retain inquiry and contact information for as long as necessary to respond to your request and to maintain our business relationship, after which it is deleted or anonymized unless a longer retention period is required by law.

International Transfers

As a global manufacturer, we may process your information in countries outside your own, including outside the European Economic Area. Where we do so, we take steps to ensure your information receives an appropriate level of protection.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, to object to or restrict its processing, to withdraw consent, and to request data portability. To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through the contact page on this website.